Frequently Asked Questions (FAQ)

Do I need NetID+ ?

Yes! NetID+ is required when logging in to UA services (e.g., UAccess, UA email) as of:

  • April 3, 2018 for all UA Staff and DCCs
  • April 10, 2018 for all UA Faculty
  • May 15, 2018 for all retirees
  • October 2018 for all students

(This has nothing to do with your LPL, PIRL, or OREx email or server accounts; they remain unchanged.)

What is NetID+?

  NetID+ is a two-step authentication process for logging in to UA services (e.g, UAccess, UA email).

How To Use NetID+

  • Enroll or manage your NetID+ account on the UA NetID+ website
  • Then when you login to a UA service with your NetID and password, you will have the option to:
    • Click an app. Install the Duo app on your smartphone or tablet. You'll get a notification to open the Duo app and click a green Accept button.
    • Get a phone call on an enrolled smartphone, cell phone, or landline. Answer the phone call and press 1 to login.
    • Enter a code. Get a list of codes texted to you or print a list of codes from the NetID+ website and enter one of these codes to login. 
    • Use a Yubikey USB device. Plug it in to your computer and tap it to automatically fill in a passcode to login.

For more details, see documentation on the UA IT NetID+ page.