Frequently Asked Questions (FAQ)

How do I use the UA VPN?

To use UA VPN, you need to download and install the Cisco AnyConnect VPN client on your computer or mobile device.

Detailed instructions with screenshots are available on the UA Virtual Private Network (VPN) page.

Below are instructions without screenshots, for windows/mac laptops/desktops.

How to Download and Install the Cisco AnyConnect VPN Client

Select Group: UASSL-2Factor

Login with NetID+

Click the "AnyConnect" link in the left pane of your browser window.

Click the "Start AnyConnect" link in the center pane of your browser window.

This will attempt to install the VPN client on your desktop/laptop.

If the install fails (it will on a Mac):

Click the "AnyConnect VPN" link

This will download a file to your desktop/laptop.

(anyconnect-macos.exe for windows, anyconnect-macos.dmg for mac)

Double-click on that file.

Install the Cisco AnyConnect VPN client.

How to Use the Cisco AnyConnect VPN Client

Double-click on Cisco AnyConnect Secure Mobility Client.

Enter vpn.arizona.edu in the empty field in the pop-up.

Click Connect.

Select Group: UASSL-2Factor

Enter your UA NetID in the Username field.

Enter your UA NetID password in the Password field.

Enter push in the second password field.

Click OK.

Approve the login with your Duo Mobile App.