Frequently Asked Questions (FAQ)

How do I configure my LPL email client to send mail?

Here are instructions for configuring your LPL email client to securely send mail, using any of several popular email programs.

Thunderbird 

  • Click Tools -> "Account Settings" -> "Outgoing Server".
  • Click Edit.
  • In the "Server Name:" field, type hindmost.lpl.arizona.edu
  • In the "Port:" field, change 25 to 587.
  • In the list next to "Connection security:", select "STARTTLS".
  • In the list next to "Authentication method:", select "OAuth2".
  • Type your LPL username in the "User Name:" field.
  • Click OK.
  • Click OK.

Mac Mail

  • Click Mail -> Preferences -> Accounts.
  • If you have more than one account, click once on the account that you'd like to configure.
  • If you already have an outgoing server configured for this account:
    • Click on that outgoing server entry (displayed to the right of "Outgoing Mail server (SMTP)").
    • Click Edit SMTP Server List in the pop-up menu.
    • Type hindmost.lpl.arizona.edu in the "Outgoing Mail Server (SMTP)" field.
    • Click "Advanced".
    • Click the radio button next to "Use custom port".
    • Type 587 in the "Use custom port" field.
    • Click the box next to "Use Secure Sockets Layer (SSL)".
    • Select "Password" in the list next to "Authentication".
    • Type your LPL username in the "User Name:" field.
    • Click OK.
  • If you do not yet have an outgoing server configured for this account:
  • Click on the word "None" (displayed to the right of "Outgoing Mail server (SMTP)").
  • Click Edit SMTP Server List in the pop-up menu.
  • Click the + button in the pop-up window.
  • Type LPL in the "Description" field.
  • Type hindmost.lpl.arizona.edu in the "Server Name" field.
  • Click "Advanced".
  • Click the radio button next to "Use custom port".
  • Type 587 in the "Use custom port" field.
  • Click the box next to "Use Secure Sockets Layer (SSL)".
  • Select "Password" in the list next to "Authentication".
  • Type your LPL username in the "User Name:" field (without @lpl.arizona.edu).
  • Click OK.
  • Click Show Certificate.
  • Click the box next to "Always Trust..."
  • Click Connect.
  • Type your Mac password to store the certificate in your Mac keychain.
  • Click OK.
  • The first time you send using Mac Mail, you will see a pop-up regarding security certificate.

Outlook Express (Windows)

  • Click Tools -> Accounts -> Mail -> Properties -> Advanced.
  • Next to "Outgoing mail (SMTP)", change 25 to 587.
  • Check the box next to "This server requires a secure connection (SSL)".
  • Click Apply.
  • Click OK.
  • Click Properties -> Servers.
  • In the "Outgoing mail (SMTP):" field, type hindmost.lpl.arizona.edu
  • Under "Outgoing Mail Server", check the box next to "My server requires authentication".
  • Click Settings.
  • Click the radio button next to "Use same settings as my incoming mail server.
  • Do not check the box next to "Log on using Secure Password Authentication"
  • Click OK.
  • Click Apply.
  • Click OK.
  • Click Close.

Outlook (Windows)

  • Click the File tab.
  • Click the "Account Settings" button.
  • Click the "Add and remove accounts or change existing connection settings" button.
  • Highlight your LPL entry in the list.
  • Click the "Change" button.
  • Uncheck the box next to "Require logon using Secure Password Authentication (SPA)".
  • Enter hindmost.lpl.arizona.edu next to "Outgoing mail server (SMTP)".
  • Click "More Settings".
  • Click the Advanced tab.
  • Next to "Outgoing mail (SMTP)", change 25 to 587.
  • Under that, select TLS next to "Use the following type of encrypted connection".
  • Click OK.
  • Click "More Settings".
  • Click the "Outgoing Server" tab.
  • Check the box next to "My outgoing server (SMTP) requires authentication".
  • Click the radio button next to "Use same settings as my incoming mail server".
  • Click OK.
  • Click Next.
  • Click Finish.

Android/Droid

Android/Droid users: see "How do I configure my Android phone to send and receive LPL mail?" for instructions.